We can ship to virtually any address in the contiguous 48 United States. Note that there are restrictions on some products. We do not currently ship outside of the contiguous 48 United States.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Most orders typically ship within 3-4 business days.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We accept returns up to 30 days from the date of purchase. Unless defective or damaged, returns must be unused and in their original, unopened packages. Customer is responsible for any and all shipping charges, including any taxes or duties associated with the return of an item. We do not refund the original shipping charge to you in the event of a return. You will be refunded only the amount of the item returned less a 25% restocking fee. If the parcel is returned to us by the carrier as "undeliverable" for any reason, you will be responsible for any return charges incurred by us. Any claims for damaged, defective material, shortages, or overages must be made within 24 hours of receipt of your order.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item or if you feel an item was damaged in shipment or is defective, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.